Collecting Personal Information:
The type of information we collect and store will depend upon what products and services that you request from us and may include (amongst other things):
Personal information including name, date of birth, next of kin, hobbies and special interests etc.
Your travel history and expenditure Contact details such as address, email address, phone and fax numbers Credit Card Information Frequent Flyer Memberships Health Information Use of Personal Information:
Photos and images taken as part of our tours.
This information provided is used by our consultants for the following purpose:
Processing your flight and hotel reservations. Being aware of any special travel requirements (health or otherwise) you may have. Providing you with confirmation of your reservation and advising you of any changes to your itinerary Addressing any feedback or complaints that you may have. Answering any queries you may have. Any purposes for which it was requested and directly related purposes, and for developing, improving and marketing our products and services (that may include photo/video)
Any personal information we collect from you may be disclosed to:
Any entity to which we are required or authorised by or under law to disclose such information eg Federal or State law enforcement agencies, courts, various other federal or State government bodies Our business associates and others for the purposes directly related to the purpose for which the personal information was collected. Others that you have been informed of at the time any personal information is collected from youOthers with your consent (express or implied) Use and Disclosure of Personal Information by us:
If we use or disclose your personal information for a purpose other than the primary purpose for which it was collected we will do all possible to ensure that:
This secondary purpose is related to the primary purpose of collection and that you would reasonably expect us to disclose the information in that way You have consented to the use or disclosure of your personal information
The use or disclosure is required or authorised under law, or is otherwise permitted by law (eg as a necessary part of an investigation of suspected unlawful activity) Access and Correction of your personal information:
You may ask to obtain access to the personal information held by us. It is important to us that the personal information we hold about you is accurate, complete and up to date. If you aware that this is not the case and you would like the information corrected, or you just want access to it please contact us at:
1/228 Canning Street
Please e-mail us at [email protected] if you have any questions with regard to the policy.
1/228 Canning street Rockhampton,
QLD 4700 AUSTRALIA
Phone : 07 4922 7229
Fax : 07 4922 2585
Email : [email protected]